Terms & Conditions

Each tenant agrees to the periodic lease of the aforementioned Property, which will be governed in accordance with the following clauses when accepting these terms and completing their payment. Each Tenant is obligated to share the required documentation for formalization of his/her obligations.

1. PURPOSE

The Tenant hereby waives the rights of staying longer than the confirmed duration and rights set forth in articles 31, 32 and 33 of the Urban Lease Act, and therefore the rights leasing, subrogation, subrogation or transfer, whether totally or partially, right of first refusal, redemption and right to challenge the transfer.

The Tenant accepts that this lease constitutes a periodic lease for (holiday/occupational or other) reasons, the duration of his/her stay will be indicated to the Tenant on the invoice after completing his/her payment, pursuant to article 3.2 of Law 29/1994 governing urban leases, and under no concept or situation that occurs shall the lease that is subject to these terms be of a habitual nature.

2. DEPOSIT

Prior to arrival at the property, the Tenant shall surrender a deposit, in accordance with the provisions set forth in article 36 of the Urban Lease Act, in proportion to the period of the lease. This deposit shall be returned on termination of the stay once the property has been checked. We reserve the right to place an authorization hold for the deposit amount on the provided payment method or ask for a direct payment in any case.

The Tenant will not be charged, but the hold means that he/she won’t be able to access these funds until the hold is released. As long as no items are missing, all rules & regulations have been followed and no property damage occurs during his/her stay, we’ll initiate a release of the deposit hold placed on his/her card 14 days after your checkout, or before the next guest checks in.

The Tenant’s bank may take 3-12 business days to process the release of funds. If it turns out we can’t authorize the hold for the security deposit amount(s), the Tenant be notified by email and will have 12 hours to try another payment method. If that doesn’t work out, we reserve the right to cancel the reservation.

3. PAYMENT

The Tenant can book the aforementioned Property by completing the booking process. The booking process consists of providing documents for formalization of the stay, accepting all terms and providing the necessary credit card information. After the information has been provided by the tenant, we reserve the right to charge the card to complete the required payment as indicated on the invoice.

When an extension of a stay is possible and confirmed by the host, the reservation duration and total amount will be updated and we reserve the right to charge the provided payment method to complete the additional payment. The Tenant can reserve the aforementioned Property in advance by requesting a reservation and completing the reservation fee payment.

The reservation fee is 50% based on the total amount and will reserve the dates of his/her reservation. The reservation will be confirmed when the total amount is paid. The reservation fee will be deducted from the total amount of Tenant’s reservation. The remaining amount has to be completed 31 days before the arrival date.

When a reservation cannot be honoured by the host and/or owner, we arrange a similar accommodation. If similar accommodation is not available a full refund of any monies paid will be given. We reserve the right to claim the reservation fee of 50% if the Tenant cancels his/her stay according to our cancellation terms.

4. CANCELLATION

50% refund up until 31 days prior to check in.

Cleaning fees are always refunded if the reservation is cancelled before check-in. Accommodation fees (the total nightly rate charged) are refundable in certain circumstances as outlined: If there is a complaint from either party, written notice must be given to Oasis Europe within 24 hours of check-in.

RNTLS Marbella will mediate and has the final say in all disputes. A reservation is officially cancelled when guest has received cancellation confirmation.

5. RESERVATIONS TERMS

The Tenant is granted to stay for the period as indicated on the provided invoice or reservation confirmation when booking via a rental platform such as Airbnb, and shall be automatically cancelled without the need to give any notice whatsoever at 10 AM on the confirmed check-out date. The Tenant must surrender the keys prior to this time.

The obligation to reserve the Property shall cease, with the loss of the corresponding deposit, when the Property has not been occupied within 4 hours following the day set for the occupancy, unless the client confirms their arrival within this term and the said arrival occurs before the amount corresponding to the accommodation for the days that have passed exceeds the amount corresponding to the deposit paid.

Failure to abandon the Property within the agreed term or failure to pay any outstanding amounts shall oblige the Tenant to pay a penalty, and gives us the right to charge the provided payment method, equivalent to the amount corresponding to three times the daily rent, which may be required for weeks completed until the Property has been left completely vacant by the Tenant. This is without prejudice to the costs, expenses and other indemnifications this party is liable for, including lawyers and solicitors´ fees, even when their intervention is not officially required, for each hour/day of delay.

The Tenant shall leave the property in the condition in which they found it, leaving it free from articles and belongings, with the services in perfect condition, together with all fixtures and fittings, where no extension thereof shall be possible unless the payment for the extension is completed and a written agreement is reached by and between the parties.

The check-in time starts at 05:00PM unless agreed otherwise.

The check-out time is 10:00AM unless agreed otherwise.

6. OBLIGATIONS OF THE PARTIES

These rules apply for the tenant and all parties associated to the tenant in any way or form.

1. the Tenant hereby undertakes to maintain the Property in perfect conditions during the term freely agreed by and between the parties.

2. the Tenant agrees to no smoking inside the Property

3. the Tenant agrees to not producing excessive noise after 22.00 hours.

4. the Tenant agrees to leave Property in the same conditions as it was given.

5. the Tenant shall not carry out activities at the property that are disturbing, unhealthy, noxious, illicit or contrary to the articles of association of the Community. the Tenant may not store flammable, explosive or corrosive materials on the property and/or carry out commercial or industrial activities therein.

6. the Tenant may not carry out building work or make whatsoever modification without the written permission of the host. Holes may not be drilled or made in the walls under any circumstances.

7. the Tenant cannot allow more people than the maximum stated occupancy of the property.

8. the Tenant agrees not to initiate, host or hold any form of party in the Property.

9. the Tenant and his/her guests must respect all rules and all community rules.

10. the Tenant shall be directly and exclusively responsible, and releases The Owner from all responsibility, for the; damages caused to inanimate objects and injuries to persons resulting from installations for services and supplies to the leased property; and damages, deterioration or losses on the property caused either by the Tenant or by other occupants.